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At Rainbow Depot, we want you to be
100% satisfied with the products you order. We have a 30-day return guarantee. Due to the California Health Code, Rainbow Depot does not accept returns or
exchanges of undergarments, clothing, body jewelry or sexual aids (supplements, adult toys,
and/or lubrication). Rainbow Depot honors exchanges for all other unworn clothing
unless otherwise stated in the product's description at the time of purchase.
We offer "store credit" for all returns for
refund.
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Important instructions -
Fill out and submit the form below. We will respond within 2 business days with
an RMA number and address to return it. Return your package and attention it to
the RMA Department. Mark the RMA number on the outside of the box. All return
for refunds will be processed within 30 days. All return for replacements will
be processed within 2-3 business days.
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Please note that returns
without an RMA number marked clearly outside the box will be refused.
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Shipping charges are
non-refundable
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All refunds are subjected
to a 15% restocking fee.
- If an item needs to be returned due to a mistake by us or due to a product
defect, your replacement item(s) will be sent to you without charging you a
shipping charge and the postage you paid to return the product back to us, up to
$5.00, in the form of a gift certificate for you to redeem next time you shop
with us.. All returns back to us should be shipped with a carrier that will
issue a tracking number to ensure that we receive it back.
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Please note: Once your item is delivered, you have 30 days to return it or
exchange it (less shipping). Rainbow Depot will not accept any returns after 30
days.
Please provide the following contact
information. All fields marked *
are required.
31500 Grape St Suite 3-131 Lake Elsinore, CA. 92530 US
Phone:
(951) 226-0347 866-790-3293 (tollfree)
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Thanks for shopping at RainbowDepot.com. |