*Orders paid through PayPal with ECheck are
held until the ECheck clears. This can take up to 2 weeks. Please check
PayPal’s policies regarding this.
Items in stock
We make every effort to have all items in stock at all
times. However, due to the unique nature of our goods and the remote
areas where many of them are handcrafted, please allow up to 3 weeks for
delivery on items not in stock at the time of your order. If an item is
not in stock your order may or may not go on back order.This is determined if the
manufacture/distributor has an item in stock and we can get the product within
3 weeks (we do not back order Wholesale orders). If we are not able to
get the item that is out of stock within 3 weeks, we will ship the other
item(s) on your order. You can check the
status of your order by clicking MY ACCOUNT and view the status of your order
or simply call us toll free at 866-828-5314. We always happy to assist you.
Items Made to Order
The following items are made to order; Buttons, Magnets,
Mugs/Cups, Key Chains, Mouse pads, License Frames/Plates, Clothing with
images. We process these items on Tuesdays and Fridays and are shipped
out after they are produced. Orders with large quantities
(100+) please allow 3-4 additional days for production and delivery.
Insurance For orders in excess of $100, we ship insured. For such orders, you agree to be compensated
only by insurance in the event of loss or damage during shipment, and you will
not perform a credit card chargeback to recover such a loss from us.
In the event your order is damaged in transit, do not throw away
any packing materials, including the outer carton, as this will void any claim.
Damage claims must be reported to us
within three business days of receiving your shipment, or your claim will be
Proof of Delivery UNLESS you check the “Signature Required” box on your order, your order
will be shipped on a “Signature Released” basis, and the carrier may leave the
package, if no one is present at your shipping address. The carrier has discretion to leave or not
leave a package. If you are sending a
package as a gift, please let the recipient know something is coming, so they
can watch for it.
UNLESS you check the “Signature Required” box on your order,
you hereby agree that we may successfully dispute and defend against any chargeback
or other claim of non-delivery made by you with proof of delivery, not
If “Signature Required” is indicated for your order, you
thereby authorize us to charge the additional carrier “Signature Required”
charges to your order, which will be charged to your credit card as a
separate transaction from the shipping charge.
If “Signature Required” is not selected for your order, we
reserve the right to require a signature for the shipment.
Chargebacks through Credit Card Companies
Your credit card will be charged by The Flying Monkee, LLC. We reserve the right to check your account for
fraudulent charges and chargeback purchases. We may refuse orders from accounts showing
fraudulent charges or one or more chargebacks.
If you chargeback, and we prevail, you agree that we will
charge your card the chargeback fee that was charged by the issuing bank to us.An unauthorized chargeback is unlawful, and
we may file a report with appropriate law enforcement agencies.
Our Order Process Terms can change with or
without notice or posting.